Tree Trimming

Tree Trimming | New Braunfels Utilities

Keeping Our Community Safe and Connected

Trees play an important role in our local environment, adding beauty, shade and character to our neighborhoods. But when branches grow too close to power lines—or roots interfere with underground infrastructure—they can become a serious safety risk and a leading cause of power outages.

Submit a Request for Tree Trimming

If you see a tree limb that is touching or growing too close to a power line, you can report it through our online portal. Our crews will investigate the situation and resolve the issue when possible.

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Why Tree Trimming Matters

When trees make contact with live power lines, they can cause sparks, outages, and dangerous situations. Roots can also interfere with underground utilities, including water lines and other critical infrastructure.

Tree trimming is a proactive safety measure. The annual cost of pruning and removal is significant which is why we focus on preventative maintenance. Most trimming is done to maintain proper clearance around lines, helping prevent interruptions before they happen.

Illustration of a tree showing proper pruning cuts near the branch collars, with labeled arrows indicating where to cut.

Tree Trimming FAQs

Before You Plant

Before planting any tree or digging in your yard, it’s important to know where utility lines are located—including underground services.

To locate underground electric, cable, telephone, and gas lines, call 811. This free service helps prevent accidental damage and keeps everyone safe. Be sure to call at least two business days before you plan to dig.

Visit Texas811

Planting the Right Tree in the Right Place

Choosing the right tree and planting it in the right place ensures healthy growth and reduces future maintenance. Consider the tree’s mature size, root spread, and sunlight requirements. Avoid planting too close to buildings, power lines, or underground utilities, and select a location with suitable soil and drainage. Proper spacing between trees and other plants helps prevent competition for resources and allows for easier access for pruning and care.

Diagram showing recommended planting distances for trees of different mature heights near power lines, with a warning not to trim trees close to power lines.

Need to Report an Electric Outage?

Call our automated system at 830.629.4NBU (4628) or, text #OUT to 830.629.4NBU (4628). Available 24 hours a day, 7 days a week. Visit our outage page for more information.