Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Tree Trimming Practices: Preventing Power Outages

While trees are an important part of the environment and are integral to any landscape, they can often pose as a challenge when keeping the lights on and maintaining a reliable system. It’s a dangerous threat when trees make contact with live wires or its roots penetrate a water line.

The annual cost of labor and materials for tree pruning and removal is significant and ultimately is a cost shared by all NBU customers. The vast majority of trees that NBU maintains are trimmed to ensure there is adequate clearance to uninterrupted service. Tree trimming work is necessary to protect the public and NBU employees who service the lines, as well as to ensure safe, reliable electrical service.

Submit a Request for Tree Trimming

Use our online portal to report a tree limb too close to or on a power line. Our crews will investigate and resolve the issue when possible.

Report a Tree Too Close to a Power Line

Before You Plant!
Be aware of the location of all utility lines, including those underground. To locate underground lines such as electric, cable, telephone, and gas lines, “Call Before You Dig” at 811 nationwide. Call at least two business days before you plan to dig.
Visit Texas811
Overgrown Tree
Planting the right tree in the right place, away from power lines, will help replenish local urban forests with quality trees and reduce NBU’s need to trim or remove trees.

Know the growth potential of your trees and place them an appropriate distance from power distribution lines.

Educational Resources

New Braunfels Utilities strives to maintain continuous electrical service and public safety by striking a balance between nature’s beauty and operational requirements.

More Info