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New Braunfels Utilities offers many tools for managing your utility costs and is always here to help. For example, we can show how your usage compares to your neighborhood and community averages, explain rates or discuss your sprinkler system settings to limit your max volume, reducing water usage and expense for lawn irrigation. We can show you how to program an automated text if you are approaching a particular water or electric volume during the month. While utility bills are higher because it is hotter and drier than last summer, last year’s water rate increases are also impacting bills. A rate increase was necessary to maintain regulatory compliance and replace aging infrastructure. Even with those rate increases, NBU rates remain among the lowest, when compared to our region. 

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New Braunfels Utilities’ rates are designed to cover the cost of providing essential services. Upgrading existing infrastructure and expanding infrastructure to support our community is vital. Even with NBU’s aggressive Capital Improvement Plan, NBU’s rates remain among the lowest in the region.

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