The NBU Purchasing department assists the organization with purchasing equipment, materials, supplies, and services to allow for competition between potential vendors by following local, state, and federal laws and regulations. Purchasing supports NBU departments in their specification writing to secure fair and open competition and requests formal bids or proposals for goods or services exceeding $50,000, unless otherwise permitted by law.
Current Bidding Opportunities:
How do I register as a vendor?
If you are interested in becoming a registered vendor with NBU, please complete the following steps:
Begin the registration process: https://www.publicpurchase.com/gems/register/vendor/register
Please be aware, it may take up to 24 hours for your account to become active. You will receive an email from email@example.com, informing you your account has been activated. Be sure and add this email address to your contacts to avoid the bid notification emails being sent to your junk folder.
*If you are registered with Public Purchase, proceed directly to Step 2.
- Once you receive your activation email from Public Purchase, log in and accept the terms and conditions of use.
- Begin by selecting the NIGP Commodity Codes that relate to your business so you can receive email notifications of future bid opportunities.
- Then Click “Select Region,” and “Select Agency.”
- After selecting “New Braunfels Utilities”, click on the “Register with New Braunfels Utilities” on the right hand side of the NBU logo.
New Braunfels Utilities is committed to fair and open procurement practices as required by local, state, and federal laws and strives to maintain the highest level of ethical conduct in every aspect of the procurement process. Sharp business practices or high- pressure tactics are not tolerated.
A factor in the qualification and selection process includes consideration of the ethical history and conduct of a Bidder.
Any question, challenge, or complaint about the proposal process shall be presented to NBU as described below and will be processed in the following sequence until a resolution is reached:
Step 1: A meeting to discuss the issues and concerns shall take place between the Bidder’s authorized representative and the Manager of Purchasing, not later than ten (10) business days after the contract is awarded. Scheduling of meetings should be arranged by contacting the Manager of Purchasing at 830.608.8867
Step 2: If the matter is not satisfactorily resolved in Step 1, a written submission of the issues or concerns on the Bidder’s company letterhead must be received by NBU not later than ten (10) business days after the meeting date. The written submission shall be sent to the Manager of Purchasing, New Braunfels Utilities, 355 FM 306, New Braunfels, Texas 78130. The written submission must include the Proposal Number and clearly outline the specific question, challenge, or complaint.
Step 3: New Braunfels Utilities will provide a written response to Bidder to the question, challenge, or complaint within ten (10) business days after its receipt. The parties may agree to additional time for a written response.
Step 4: If the written response from NBU in Step 3 does not satisfactorily resolve the matter, the Bidder may provide a written request on its company letterhead for a meeting between the Bidder’s authorized representative and NBU’s Executive over the Purchasing department. This request must be received by NBU no later than ten (10) business days after receipt of the written response provided in Step 3. This request must also include the Proposal Number, clearly outline the issues or complaints for review, and specifically summarize all previous attempts at resolution. The request should be delivered to NBU’s Executive Office, New Braunfels Utilities, 263 Main Plaza, New Braunfels, Texas 78130.
Step 5: The Executive over the Purchasing department will schedule a meeting within ten (10) business days after receipt of the written request arising from Step 4. New Braunfels Utilities will notify the Bidder in writing of the date and time for the meeting.
The decision resulting from Step 5 shall be final. No step in this process may be bypassed.