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Providing safe drinking water to New Braunfels is our highest priority.

Regulated by Texas Commission on Environmental Quality (TCEQ) and the U.S. Environmental Protection Agency (EPA), NBU follows strict standards to ensure that the public drinking water supply remains safe.

Our customers also have a responsibility to help keep the public water supply safe. Wherever a source of water exists on your property, like an irrigation system or a pool, the possibility for contamination could occur.

Backflow preventers are required, to prevent contamination, whenever there is an actual or potential hazard for a cross-connection to ensure your water supply remains safe.

For more information on backflow prevention, call 830.608.8880 or email backflow@nbutexas.com.

Backflow into a public water system can pollute or contaminate the water in that system, making it unsafe to drink.

FAQ

Waste Disposal

Those who live outside the city limits must subscribe to solid waste services through a private hauler. For questions regarding City-provided services, call the City of New Braunfels Solid Waste & Recycling Division at 830.221.4040, email sanitation@nbtexas.org.

Fats, Oils, and Grease Disposal

Pouring used cooking oil and grease down a sink can be unhealthy and costly. When
fats, oils, and grease are released into the sewer lines, they can seriously degrade the
collection system’s ability to remove waste.

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