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New Braunfels Utilities’ electric rates are comprised of a combination of fixed customer charges and variable kWh charges designed to recover NBU’s cost to maintain its electric infrastructure and deliver reliable service to its customers.

Questions About Rates or the Charges On Your Bill?

Understanding Your Bill – View an interactive bill statement with comprehensive, line-by-line explanations of all the charges on your NBU bill.

FY 2023 Rate Increase FAQ’s – Read answers to commonly asked questions about the August 1, 2022, rate increases and learn how they will affect your utility bill.

Special Electric Forum Presentation – Watch an informative presentation given by NBU CEO Ian Taylor at the special Electric Forums on August 24, 2022. This page also holds comprehensive FAQs resulting from community questions.

Electric Rate Breakdown – Forecast

Line ItemDecemberJanuaryFebruaryMarchMonthly Electric Bill
Delivery Charge$.0149$.0149$.0149$.0149$17.88
Replenish Reserves$.0130$.0130$.0130$.0130$15.60
Per kWh Charge Total$.1241$.1241$.1241$.1241
Electric Service Availability Charge$17.06$17.06$17.06$17.06$17.06
Total Bill*$165.98
*Based on an average usage of 1,200 kWh. The line items listed reflect the pending update to the NBU bill. This quarterly forecast is subject to change should there be an extreme weather and/or energy market event.

Average Cost Per kWh

The November 2022 average cost per kWh for residential customers is 12.4 cents.*

The current 12-month average is 12.7 cents per kWh.

*Based on an average usage of 1,200 kWh.

Charge Definitions


Rather than owning power plants, NBU buys power from the ERCOT market through a hedging program, which is designed to reduce volatility and deliver a competitive price. This charge reflects the pass-through amount of the cost of power.


This charge reflects the costs of transporting energy to the NBU service territory. Transmission costs are set by the state each year and are based on a community’s peak electricity demand from the prior year.

Delivery Charge

This is the cost of power distribution, and it is charged on a per kilowatt-hour rate. This covers the operation and maintenance of NBU’s local distribution infrastructure including poles, wires, and transformers.

Replenish Reserves

This charge is designed to replenish NBU’s reserves to ensure we are prepared in case of emergency events – like Winter Storm Uri.

Electric Service Availability Charge

The base costs incurred in making service available for customers, including meter reading, billing, and record keeping. The charge is fixed and independent of the amount of electricity used in a particular month.