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New Braunfels Utilities’ customers may request a variance to any section of the City of New Braunfels Water Conservation and Critical Period Management Plan if they can show that a section of the ordinance creates a hardship. The request for such variances must be submitted in writing to the Conservation Coordinator. (Sec. 130-218.2)

For new landscapes, requests shall be submitted prior to installation (Sec. 130-228). New Braunfels Utilities’ Customer Solutions representatives will review all forms within 30 days of being received (Sec. 130-218.2). Application of grass seed to an existing stand of grass or turf is not considered new landscaping (Sec. 130-206). If a meeting is not deemed necessary you will be notified, in writing, of the variance approval/denial within 30 days from your variance request being received (Sec. 130-218.3). If a meeting is deemed necessary, you will be notified in writing of the meeting date and time (Sec. 130-218.3). Notification of variance approval/denial will be sent in writing within 30 days from date of meeting.

Pressure Washing Variance

Pressure washing sidewalks, walkways, driveways, parking lots, streets, tennis courts, and other impervious surfaces is prohibited during drought stages 1, 2, and 3. Pressure washing or spraying with a garden hose to wash buildings, houses, or other structures for aesthetic purposes is also prohibited. Customers may pressure wash in emergencies to remove spills of hazardous materials or to eliminate dangerous conditions that threaten public health, safety, or welfare. Pressure washing may be performed for maintenance work requiring surface preparation. To pressure wash during a drought stage, customers must obtain a Pressure Washing Variance from New Braunfels Utilities.

For more information on requesting a variance: