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For more than 75 years, NBU has served the New Braunfels area with electricity, water, and wastewater.

Our employees are committed to providing efficient and courteous attention to our customers, along with the lowest possible rates. As a not-for-profit entity, New Braunfels Utilities’ rates are designed to cover the cost of providing essential services and upgrading and expanding existing infrastructure to support the needs of our growing community.


Utility Rates – Informational Resources

FY 2023 Rate Increase FAQ’s – Read answers to commonly asked questions about the August 1, 2022, rate increases and learn how they will affect your utility bill.

Residential Electric Rate Breakdown –  Review a comprehensive breakdown of NBU’s current electric rates and the charges on your bill.

Cost of Power and the PCRA – Learn about what is causing the high cost of power in Texas and NBU’s plan to help alleviate costs to our customers.

Understanding Your Bill – View an interactive bill statement with comprehensive, line-by-line explanations of all the charges on your NBU bill.


Electric

New Braunfels Utilities acquires power supply from various suppliers in the ERCOT electricity market.  To procure power for its customers that is reliable, affordable, with reduced price volatility, NBU maintains a diverse power supply portfolio.

New Braunfels Utilities’ electric rates are unbundled into distribution charges, generation charges, and transmission charges. Distribution charges are comprised of fixed customer charges and variable kWh charges designed to recover NBU’s cost to maintain its electric infrastructure and deliver reliable service to its customers.


Water

Water rates charged to NBU’s customers are competitive, and generally lower when compared to neighboring communities. Through increased conservation efforts and customer education, NBU is able to keep costs as low as possible.


Wastewater

Low sewer rates have been managed, and achieved by efficient long-term operations and planning on behalf of NBU. For the years to come, NBU is committed to finding the right balance between fixed and variable rate components driven by higher efficiency water and wastewater usage.


NBU Rate Comparisons to Neighboring Utilities – August 2022


Energy Cost Reduction Initiative

In an effort to be a more transparent organization for our customers and to fulfill the requirements of House Bill 3693, NBU is posting its monthly utility costs. It is important to note that NBU operates three lines of business: Electric, Water, and Wastewater. The machinery, pumps, equipment, fleet, and personnel needed to maintain reliability and ensure system operations, as well as the numerous support facilities that house a workforce of more than 300 employees ready to meet the needs of our customers. This posting will be updated annually.

NBU Monthly Utility Costs

When viewing on a mobile device, scroll to see all columns.

FY 2022kWhKWTotal Electric CostGallonsTotal Water Cost
August 20212,347,0515,550.55$236,107.6613,394,128$9,712.18
September 20212,338,9985,619.23$236,851.80535,249$5,472.94
October 20212,454,1755,504.20$257,605.43310,251$4,079.04
November 20212,155,1925,535.55$225,871.54180,454$2,564.26
December 20212,029,1085,232.84$209,044.80479,754$4,504.01
January 20222,142,8875,565.47$224,466.00216,922$2,790.35
February 20222,310,6294,966.39$238,085.67984,459$7,891.27
March 20222,030,9665,319.12$216,248.77498,953$4,625.79
April 20222,101,4055,487.89$223,346.07795,740$6,672.37
May 20222,268,4525,716.90$256,933.68793,461$6,638.76
June 20222,248,6265,657.21$272,101.33745,155$6,282.50
July 20222,674,2795,908.95$373,583.90668,980$6,678.00