Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

From time to time, you may have questions about your bill, payment options, or simply about ways to save money by using energy or water efficiently. The answers to most frequently asked questions from residential customers are below.


Garbage & Recycling services are provided by the City of New Braunfels. NBU bills for these services on the City’s behalf.

Go Green! View and pay your bill online.

For additional questions:
Monday – Friday, 8:00 a.m. to 5:00 p.m.