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From time to time, you may have questions about your bill, payment options, or simply about ways to save money by using energy or water efficiently. The answers to most frequently asked questions from residential customers are below.


Garbage & Recycling services are provided by the City of New Braunfels. NBU bills for these services on the City’s behalf.

Go Green! View and pay your bill online.

For additional questions:
Monday – Friday, 8:00 a.m. to 5:00 p.m.