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Text Notification System

Simple, Effective Communication

NBU’s Text Notification System is a convenient tool that allows NBU customers to report outages and receive text notifications regarding current outages in our service area. Enroll today for the latest utility updates.

Using the Text Notification Program
To Report an Outage:Text “OUT” to 830.629.4628
For Status Updates:Text “STATUS” to 830.629.4628
To Enroll:Text “NBU” to 830.629.4628
To Opt-Out:Text “QUIT” to 830.629.4628
Current Electric Outages

View current electric outages in our service area.

View Outage Map
Current Water Outages

View current water outages or notices in our service area.

View Outage Map