New Braunfels Utilities (NBU) has diversified its water supply portfolio to give customers the benefit of multiple water sources. In total, NBU has 47,875 acre-feet of water available from these sources. The majority of your drinking water is treated at the Gruene Road Surface Water Treatment Plant, which uses the Guadalupe River as its water source. NBU also uses groundwater from the Edwards Aquifer and the Trinity Aquifer. In addition, NBU has agreements with Green Valley Special Utility District and the Guadalupe-Blanco River Authority to purchase water as needed. Water resources planning takes into account long-term growth and new developments that are located within the NBU service area.

New Braunfels Utilities is fully equipped to confidently and efficiently address the evolving needs and expectations of its customers for years to come.

New Braunfels Utilities’ drinking water is obtained from surface and groundwater sources which come from the Edwards South Balcones Fault Zone, the Trinity Aquifer, and the Guadalupe River.

The TCEQ completed an assessment of NBU’s source water and results indicate that some of these sources are susceptible to certain contaminants.

The sampling requirements for the NBU water system are based on this susceptibility and previous sample data. Any detections of these contaminants may be found in this Water Quality Report.

The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells.

As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity.

Drinking water, including bottled water, may be reasonably expected to contain at least small amounts of some contaminants.

The presence of contaminants does not necessarily indicate that water poses a health risk.

More information about contaminants and potential health effects can be obtained by calling the EPA’s Safe Drinking Water Hotline at 800.426.4791.

New Braunfels Utilities submitted a Lead Service Line Inventory to TCEQ on October 2024. You may view the Inventory at https://www.nbutexas.com/ water-line-inventory/. NBU has been monitoring for lead and copper since 1992 and works regularly with homeowners afected to test water within their homes. We do this to help determine levels of lead and copper that may be leaching from the homes’ plumbing systems. Lead can leach into water from plumbing materials such as lead-based solder and brass fixtures. All results (shown on page 6) are well under the Action Level for these contaminants.

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing.

New Braunfels Utilities is responsible for providing high-quality drinking water; however, we cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking.

If you are concerned about lead in your drinking water, you may consider having your water tested.

Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline at 800.426.4791 or at epa.gov/safewater/lead.

As an emerging contaminant that is unregulated, NBU has not been required to sample any of its water supplies for PFAS. However, PFAS do fall under the Unregulated Contaminant Monitoring Rule (UCMR5). NBU will began testing its water sources under this rule in June 2024. Results can be found on NBU’s Water Quality Report.