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Contact: Melissa Krause
Chief Communications and Strategy Officer
830.629.8440 |

(New Braunfels, TX – December 18, 2023) – The New Braunfels Utilities (NBU) Water Treatment and Compliance Team earned the prestigious Best Tasting Surface Water award, recognized at the Texas Water Utilities Association (TWUA) Annual Convention.

An anonymous panel of industry professionals blindly evaluated water samples from regional champions across the state, assessing factors such as clarity, color, smell, and taste to determine the winner. The win marks a significant milestone for NBU with the state-level accolade.  Before this year’s state-level win, the team had an impressive eight-year winning streak at the Southwest Texas TWUA regional level.

John Krause, Water Production Supervisor for the Water Treatment and Compliance department at NBU, emphasized the collaborative effort behind this achievement: “It truly is a team effort to ensure our water is the absolute best for our citizens. Their commitment is the driving force behind this accomplishment. This award wouldn’t be possible without the unwavering dedication of our team, consistently putting in the hard work to guarantee the production of safe, exceptional drinking water – a standard we’re proud to say is among the best in Texas.”

The NBU Gruene Surface Water Treatment Plant, a cornerstone of the region’s infrastructure for more than three decades, plays a pivotal role in our commitment to meeting the water needs of this growing community. Capable of treating up to eight million gallons of water daily, the plant experiences unique encounters attributed to its water source – the Guadalupe River.

Krause explained, “One of those unique encounters stems from directly sourcing water from the Guadalupe River, unlike most treatment plants that draw from lakes and reservoirs. When it rains, we immediately contend with dirtier water, but our dedicated team ensures its quality across the entire system, from our tanks to the faucet.”

Despite these encounters, the NBU team’s unwavering commitment to excellence prevailed, earning them the top spot in the statewide competition. Krause expressed his team’s dedication, stating, “Our team understands the significance of providing the community with the best-tasting water, and they take immense pride in winning this award, putting in exceptional effort throughout the process.”

As NBU’s team of dedicated professionals continues to make strides in water treatment, the Gruene Surface Water Treatment Plant remains a symbol of their commitment to delivering high-quality water to the community. Krause concluded, “The team we have here at NBU has much pride in what they do. They live here in the community, they work here in the community, they are stewards of the community, making sure the water is there for future generations.”


About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at, on X at @nbutexas, and to learn more, visit