Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

(New Braunfels, TX – September 6, 2023) The Electric Reliability Council of Texas (ERCOT) canceled the Energy Emergency Alert (EEA) Level 2, Level 1, and returned to normal operations at approximately 8:45 p.m.

Consumers are still urged to reduce their electric consumption as much as possible.

For more conservation tips, go to

Customers are encouraged to view ERCOT’s daily peak demand forecast, current load, and available generation online at or by downloading the ERCOT mobile app (available for download at the Apple App Store and Google Play). For the latest grid conditions updates, please follow ERCOT on Twitter (@ERCOT_ISO). ERCOT also offers the Texas Advisory and Notification System (TXANS). More information on how to sign up is available at

New Braunfels Utilities encourages customers to enroll in our Electric Outage Text Notification program by texting “NBU” to 830.629.4628 or call 830.629.8400 during business hours Monday – Friday, from 8:00 a.m. to 5:00 p.m. Updates will be posted on and NBU’s Facebook page at and X at @nbutexas.


About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at, on Twitter at @nbutexas, and to learn more, visit