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  • Customer Solutions Center – CLOSED

    Customer Solutions Center 1488 S Seguin Ave, New Braunfels, TX, United States

      Service Announcement The NBU Customer Solutions Center will be closed on Friday, November 21, as our team participates in a scheduled Staff Development Day. We will resume normal business hours on Monday, November 24. Important Note on Payments: Please be assured that no customer bills are due on November 21, so there is no […]

  • Thanksgiving – NBU Offices CLOSED

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Thursday, November 27, 2025, and Friday, November 28, 2025 for Thanksgiving and will re-open Monday, December 1, 2025, at 8 a.m. for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water […]

  • First Saturday Guided Tour

    Headwaters at the Comal 333 E. Klingemann, New Braunfels, TX, United States

    Please join us for a guided tour of the Headwaters every first Saturday! Do you want to see exactly where the Comal River begins? Do you enjoy hearing stories about […]

  • Luminaria Evening of Lights

    Headwaters at the Comal 333 E. Klingemann, New Braunfels, TX, United States

    Please join us for this FREE annual holiday event for the entire community! Celebrate the Comal Springs, stroll along the Evening of Lights trail, enjoy music, cookies, and refreshments.  Don't miss this unique […]

  • Saturday SEAM Series

    Headwaters at the Comal 333 E. Klingemann, New Braunfels, TX, United States

      DECEMBER 13th - Visible Wavelengths- Just in time for Christmas students will learn how light appears as different wave lengths, and how those colors interact with each other. Using mirrors, […]

  • Christmas Holiday – NBU Offices CLOSED

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Wednesday, December 24, 2025, and Thursday, December 25, 2025, for the Christmas holiday and will re-open Friday, December 26, 2025, at 8 […]

  • New Year’s Day – NBU Offices CLOSED

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Thursday, January 1, 2026 for New Year's Day and will re-open Friday, January 2, 2026, at 8 a.m. for normal business hours. […]

  • Martin Luther King Jr. Day – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Monday, January 19, 2026, for Martin Luther King Jr. Day and will re-open Tuesday, January 20, 2026, at 8 a.m. for normal […]