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  • Good Friday – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Friday, April 3, 2026, for Good Friday and will re-open Monday, April 6, 2026, at 8 a.m. for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/. The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service,…

  • Memorial Day – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Monday, May 25, 2026, for Memorial Day and will re-open Tuesday, May 26, 2026, at 8 a.m. for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/. The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service,…

  • Juneteenth – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Friday, June 19, 2026, for Juneteenth and will re-open Monday, June 22, 2026, at 8 a.m. for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/. The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you…

  • Labor Day – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Monday, September 7, 2026, for Labor Day and will re-open Tuesday, September…

  • Veterans Day – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Wednesday November 11, 2026, for Veterans Day and will re-open Thursday, November…

  • Christmas Holiday – NBU Offices Closed

    All NBU Offices

    New Braunfels Utilities (NBU) offices will be closed Thursday, December 24, 2026, and Friday, December 25, 2026, for the Christmas…