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Contact: Melissa Krause
Chief Communications and Strategy Officer
830.629.8440 |

The two sessions will address concerns raised by the community

New Braunfels Utilities (NBU) invites the community to attend an Electric Forum planned for Wednesday, August 24, 2022, from 9:00 – 11:00 a.m. or 6:00 – 8:00 p.m., at the New Braunfels Civic and Convention Center, 375 S. Castell Avenue, New Braunfels, Texas.  The forums are designed to address NBU customers’ electric bill concerns, and will be offered at two times to accommodate as many schedules as possible.

The forums will begin with a presentation offered by NBU Chief Executive Officer Ian Taylor, followed by breakout sessions.  The breakout sessions will provide citizens the opportunity to talk with NBU representatives to learn more about operations, billing support, and conservation resources.

The breakout sessions will allow participants to speak to NBU experts about:

• Governance
• Electric Market
• Hedging and Power Supply Program
• PCRA and Winter Storm Recovery
• Conservation and Rebates
• Consumption Alerts
• Payment Plans and Late Fees – Stations will be available to set up payment plans
• Capital Improvement Projects
• Solar Energy

For those in our community who are unable to attend, the sessions will be live streamed at


About New Braunfels Utilities:
Dedicated to excellence in service, New Braunfels Utilities (NBU) was established in 1942 and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation. The mission of NBU is to enhance the quality of our community by providing innovative, essential services. Governed by a Board of Trustees comprised of local residents appointed by the New Braunfels City Council, NBU is committed to being a recognized and trusted community partner, providing essential electric, water, and wastewater services. Utility revenue is invested back into the utility systems, which benefits the community. New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn help
s to pay for services such as fire, police, and parks. Additionally, in 2016, NBU repurposed its former16-acre warehouse site to become the Headwaters at the Comal, to serve as its conservation legacy, which will strengthen the relationship between the community and nature by showcasing the significance of the Comal Springs. Follow NBU on Facebook at, on Twitter at @nbutexas, and learn more, visit