Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Contact: Jacob Cleland
Interim Communications and External Affairs Manager
830.312.7979 |

(New Braunfels, TX – June 24, 2024) The annual New Braunfels Utilities (NBU) Consumer Confidence Report, referred to as the Water Quality Report, is now available to review online at

New Braunfels Utilities has once again met and surpassed all state and federal drinking water standards, earning the Superior water rating by the Texas Commission on Environmental Quality (TCEQ).

Knowing that your water is safe to drink and what is in the water is important to everyone.
New Braunfels Utilities prepares this report annually for its customers as mandated by the TCEQ. The report summarizes the results of NBU’s water monitoring program as required by the Environmental Protection Agency from January 1 through December 31, yearly. New Braunfels Utilities’ Water Quality Report provides its customers with this vital information. Still, more importantly, it assures that the water NBU supplies is regulated and continues to meet or exceed all federal and state drinking water requirements.

Unless otherwise indicated, the information in the report is based on tests conducted in 2023.

Customers with questions regarding the report or that would like to request a paper report may call 830.629.8400.


About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at, on X at @nbutexas, and to learn more, visit