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Contact: Pam Quidley
Manager, Communications and External Affairs
830.312.7940 |

(New Braunfels, TX – February 02, 2023) – New Braunfels Utilities (NBU) opened a water station for residents impacted by the Boil Water notice that is in place.

Residents can go to the Gruene United Methodist Church – Mission and Outreach building, located at 2629 East Common Street, New Braunfels. Residents should enter from Common Street and exit onto Old FM 306.

Bottled water is available (up to 12 bottles per vehicle/household), and residents can bring their containers, sizes up to a five-gallon bucket, to the water station for filling. The location will have a marked route indicating the flow of traffic.

The water station will be open today, Thursday, February 2, 2023, from 1:00 until 8:00 p.m. and tomorrow, Friday, February 3, 2023, from 8:00 a.m. to 5:00 p.m. or until further notice.

As a reminder, NBU customers in the River Chase area are under a boil water notice. For more information and a list of Frequently Asked Questions about the boil water notice and steps to take, visit

Residents can check NBU’s social media channels for more information.


About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at, on Twitter at @nbutexas, and to learn more, visit