Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Active Boil Water Notice – Riverchase Pressure Zone

At this time, New Braunfels Utilities has issued a boil water notice to customers in the Riverchase pressure zone. All water that is to be used for drinking, cooking, or washing food preparations surfaces, such as cutting boards and knives, should be boiled and cooled prior to use. Bathing and showering is safe if you do not swallow any water. For additional details regarding when boiled or bottled water must be used, read our news release.

Boil Water FAQ's
Suggestions for different types of water use:

Tips for Prolonged Outages

  • Use towels or blankets to block cold air entry points, particularly around doors and windows
  • Close curtains and blinds; insulate with plastic sheeting, cardboard or a blanket
  • Bundle up in the warmest room of the home with layers of clothing and blankets
  • Get up and move around to warm your body, but don’t overdo it
Current Water Outages

View current water outages in our service area.

View Outage Map
Current Electric Outages

View current electric outages in our service area.

View Outage Map