Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Contact: Pamela Quidley
Manager, Communications and External Affairs
830.312.7940 |

Stage 1 Water Restrictions Effective Today, September 1, 2021

(New Braunfels, TX –September 1, 2021) – For the second time this year New Braunfels will enter Stage 1 Drought Restrictions. Drought restrictions are triggered by the average 10-day water level of the Edwards Aquifer. Today, September 1, 2021, the J-17 well hit 659.8-feet, triggering Stage 1 Drought Restrictions.
Stage 1 is effective immediately.

“New Braunfels Utilities (NBU) encourages year-round water conservation; however, the New Braunfels Water Conservation and Drought Management Plan allows NBU to put water conservation measures in place when the aquifer reading meets specific trigger points,” said Chief Communications and Strategy Officer, Melissa Krause. “Customers can visit to keep up with the water stage and to access a variety of tools to help manage their utility bills.”

 During Stage 1 Drought Restrictions, the schedule for the use of a sprinkler or irrigation system is as follows:

Addresses ending 0 and 1: Monday
Addresses ending 2 and 3: Tuesday
Addresses ending 4 and 5: Wednesday
Addresses ending 6 and 7: Thursday
Addresses ending 8 and 9: Friday

Use of a hand-held hose, bucket, soaker hose, or drip irrigation system is allowed on any day at any time during Stage 1. Use of a sprinkler or irrigation system is not permitted on the weekends during Stages 1, 2, or 3.

To keep track of the latest watering stage and pertinent information, visit,, or call the NBU water hotline at 830.608.8925. In addition to providing a complete copy of the New Braunfels Water Conservation and Drought Management Plan, is also a great place to obtain a landscape watering guideline for New Braunfels, request a virtual assessment, and explore tips on saving water both inside and outside the home. New Braunfels Utilities offers its customers additional ways to save and conserve with rebates. To take advantage of these money saving rebates visit


About New Braunfels Utilities:
Dedicated to excellence in service, New Braunfels Utilities (NBU) was established in 1942 and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  The mission of NBU is to enhance the quality of our community by providing innovative, essential services. Governed by a Board of Trustees comprised of local residents appointed by the New Braunfels City Council, NBU is committed to being a recognized and trusted community partner, providing essential electric, water, and wastewater services.  Utility revenue is invested back into the utility systems, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Additionally, in 2016, NBU repurposed its former16-acre warehouse site to become the Headwaters at the Comal, to serve as its conservation legacy, which will strengthen the relationship between the community and nature by showcasing the significance of the Comal Springs. Follow NBU on Facebook at,on Twitter at @nbutexas, and to learn more, visit