NBU Texting Outage Notification System
NBU is excited to announce its new Texting Outage Notification System. This new service is an added convenience for NBU electric customers that gives you the ability to report outages and check the status of outages with a quick text message and to receive automated text notifications about outages and restoration of power.
To learn more, click here.
NBU Online Electric Outage Viewer
Click here to see outage status on our electric system.
High water use can quickly impact aquifer levels
NBU customers are currently under year round watering rules and can use a sprinkler or irrigation system on any day as long as it is before 10 a.m. or after 8 p.m. With the onset of the spring growing season and an increasing level of use on the NBU water system, we are asking for continued awareness of the use of water for non-essential purposes. Usage is already averaging about 10 million gallons a day in New Braunfels. Heavy spring usage throughout the Edwards Aquifer region can quickly impact aquifer levels. You are welcome to contact an NBU Resource Conservation Representative at (830) 608-8925 for help in identifying ways to keep your water use efficient and effective year round!
Annual Drinking Water Report available July 1
Starting July 1, 2016, you will be able to view the NBU annual drinking water quality report on line at www.nbutexas.com/2015waterreport.pdf. This report contains important information about the source and quality of your drinking water. Please call (830) 629-8400 if you would like a paper copy of the report delivered to your home.