COMMUNITY ALERT

 

Beware of Scammers

We have received reports from customers saying they have received calls from scammers pretending to be NBU. Do not give a caller who you have not verified as an NBU employee any personal information. You can always Contact our 24/7 Control Center at 830-629-4628 (4NBU) to verify the identity of an NBU employee and check on your account.

 

Welcome

At New Braunfels Utilities we are about more than simply providing excellent electricity, water, and sewer services to our service area. Our customers are our neighbors and friends, and we cherish each of these relationships.

We are committed to enhancing the quality of our community by providing innovative essential services. By utilizing consistent and efficient improvements and programs we give our neighbors the most valuable service possible. As good stewards, we utilize effective water conservation and environmental protection practices in order to keep the streams and community of New Braunfels pristine for our children and grandchildren.

We look forward to serving you—our neighbors and friends—with the best in electric, water, and sewer services.