Kinderschuhe 5k Run/Walk
Join us for the 12th annual Kinderschuhe 5k Run/Walk on Saturday, March 5! There will be music, food, door prizes, and more and all proceeds go to Communities in Schools to purchase shoes for low-income school children. For more information please visit our event website HERE.
Beware of scams!
We have received a number of calls about attempted scams on customers. We would like to remind all customers to remain vigilant against scam artists seeking to collect money for utility bill payments. Typically, the callers will identify themselves as utility employees and ask for immediate payment on past due balances with credit cards or money cards purchased at local stores. They are counting on you to panic and react before contacting NBU to check on your account status. If you suspect that the caller is a potential scam artist, hang up immediately. You can call our Systems Control Center 24/7 to confirm whether someone is an NBU employee by dialing 629-4628 (4NBU). Customers should report attempted scams to local law enforcement by calling (830) 221-4100. You can also notify the Texas Attorney General’s Consumer Protection Division by calling toll free at 800-252-8011.
NBU Online Electric Outage Viewer
Click here to see outage status on our electric system.
Dry weather affecting aquifer levels
Despite predictions of a wetter winter, the weather has been relatively dry. This is already affecting the level of the Edwards Aquifer. NBU customers returned to year round watering rules on Friday, December 4. This means a sprinkler or irrigation system can be used on any day as long as it is before 10 a.m. or after 8 p.m. Watering with a hand held hose, soaker hose, drip irrigation system, or 5-gallon bucket is also allowed on any day of the week at any time of the day. We ask that customers keep water use for landscapes to a minimum during the dormant season and remain vigilant about water use in and around your home. You are welcome to contact an NBU Resource Conservation Representative at (830) 608-8925 for help in identifying ways to keep your water use efficient and effective year round!