Kinderschuhe 5k Run/Walk
Join us for the 12th annual Kinderschuhe 5k Run/Walk on Saturday, March 5! There will be music, food, door prizes, and more and all proceeds go to Communities in Schools to purchase shoes for low-income school children. For more information please visit our event website HERE.
Beware of scams!
We have received a number of calls about attempted scams on customers. We would like to remind all customers to remain vigilant against scam artists seeking to collect money for utility bill payments. Typically, the callers will identify themselves as utility employees and ask for immediate payment on past due balances with credit cards or money cards purchased at local stores. They are counting on you to panic and react before contacting NBU to check on your account status. If you suspect that the caller is a potential scam artist, hang up immediately. You can call our Systems Control Center 24/7 to confirm whether someone is an NBU employee by dialing 629-4628 (4NBU). Customers should report attempted scams to local law enforcement by calling (830) 221-4100. You can also notify the Texas Attorney General’s Consumer Protection Division by calling toll free at 800-252-8011.
NBU Online Electric Outage Viewer
Click here to see outage status on our electric system.
Stage I restrictions have ended
New Braunfels has returned to year round watering rules as of Friday, December 4. This means NBU customers can use a sprinkler or irrigation system on any day as long as it is before 10 a.m. or after 8 p.m. Watering with a hand held hose, soaker hose, drip irrigation system, or 5-gallon bucket also allowed on any day of the week at any time of the day. You can learn more here.
Stay up-to-date on current watering restrictions or report possible violations by call the NBU Water Hotline at (830) 608-8925.