Pay your bill online
This means that use of a sprinkler or irrigation system will be limited to one day a week every other week based on the ending number of your address.
The week of August 18-22 is a non-watering week.
Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.
Information for current business / commercial / industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.
Pay Your Bill
Service Conditions Policy
Water Policy Manual
Electric Connection Policy
Pay Your Bill Online
At NBU we are about more than simply providing excellent electricity, water and sewer services to New Braunfels. Our customers are our neighbors and friends, and we cherish each of these relationships.
We are committed to improving the quality of life for our customers through excellence in service. By utilizing consistent efficiency improvements and programs like Online Account Access and Utility Bill Assistance, we give our neighbors the most valuable service possible. As good stewards, we utilize effective water conservation and environmental protection practices in order to keep the streams and community of New Braunfels pristine for our children and grandchildren.
We look forward to serving you—our neighbors and friends—with the best in electric, water and sewer services.