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Contact: Pam Quidley
Communications and External Affairs Manager
830.312.7940 |

Customers Should Prepare for Freezing Temperatures

(New Braunfels, TX – December 16, 2022) The National Weather Service has announced forecast changes that will bring our state the coldest air of the season. New Braunfels Utilities (NBU) crews are prepared and ready for the potential freezing weather conditions that could impact our area.

A cold front is predicted to move through South Central Texas next Thursday, December 22, 2022, bringing the season’s coldest temperatures through the Christmas holidays. Morning temperatures will likely drop below freezing across South Central Texas. These low temperatures may remain below freezing for several days. The timing and location of the coldest temperatures continue to be updated.

New Braunfels Utilities urges the community to prepare now for possible freezing temperatures next week. Protect faucets, outdoor pipes, and pipes in unheated areas with pipe insulation. Remember to cover vents around the foundation and drain irrigation water supply lines.

In case of a leak, customers should know where their main water shut-off valve is located. Most homes have a master valve or the main water shut-off that will allow turning off all the water coming into the house. If a leak is suspected, turn the water off at the main shut-off valve. New Braunfels Utilities offers step-by-step instructional videos to help safely turn off the water valve at

Extreme weather conditions bring the potential for electrical and water outages, and NBU’s outage maps and electric outage notification system can help customers stay informed. Visit for the most up-to-date information.

“As we prepare for the approaching cold temperatures, NBU offers many tips and videos on our website,, to help customers stay prepared,” said Chief Strategic Communications and Security Officer Melissa C. Krause. We want to remind everyone to pay close attention to the four P’s: People, Pets, Plants, and Pipes.  In addition, with family and friends at home for the holidays, the importance of electric and water conservation should be highlighted.  Taking small steps with adjusting the thermostat and minimizing appliance use can help keep the utility bill manageable.  For a comprehensive list of conservation resources, visit


About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at, on Twitter at @nbutexas, and to learn more, visit