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Contact: Melissa Krause
Chief Communications and Strategy Officer
830.629.8440 |

(New Braunfels, TX – June 23, 2022) – New Braunfels Utilities (NBU) announced Stage 3 drought restrictions on Monday, June 20, 2022. As outlined in the New Braunfels Code of Ordinance, the first non-watering week for NBU customers is July 3 – 9, 2022. During Stage 3 watering restrictions, watering is permitted once every other week as determined by the last digit of the NBU customer’s address:

Addresses ending 0 or 1: Monday                 Addresses ending 2 or 3: Tuesday

Addresses ending 4 or 5: Wednesday           Addresses ending 6 or 7: Thursday

Addresses ending 8 or 9: Friday

Use of a hand-held hose, bucket, soaker hose, drip irrigation system, or a soaker hose that does not spray water into the air is allowed on any day BEFORE 10:00 a.m. and AFTER 8:00 p.m. during Stage 3. 

In addition, with Stage 3 in effect, customers may see an additional charge on their utility bills.  Designed to promote conservation during Stage 3 drought restrictions, NBU imposes a $1.00 per 1,000-gallon drought surcharge for residential usage greater than 15,000 gallons and for irrigation usage greater than 7,500 gallons per month. The Stage 3 watering schedule and detailed restrictions information can be accessed by visiting

Stay informed of the latest watering requirements by visiting,, or by calling the NBU water hotline at 830.608.8925. In addition to providing a complete copy of the New Braunfels Water Conservation and Drought Management Plan, residents can review the Drought Contingency Plan or request an assessment and explore tips for saving water inside and outside the home.

Although New Braunfels Utilities has a diverse and resilient water supply and a robust water resources plan to ensure adequate water for generations to come, customers are encouraged to practice conservation measures, especially during times of drought.  Conservation measures can help to manage your utility bill.
To learn more, visit

New Braunfels Utilities’ customers are reminded that peak tiered water rates are in effect through September 30.


About New Braunfels Utilities:
Dedicated to excellence in service, New Braunfels Utilities (NBU) was established in 1942 and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation. The mission of NBU is to enhance the quality of our community by providing innovative, essential services. Governed by a Board of Trustees comprised of local residents appointed by the New Braunfels City Council, NBU is committed to being a recognized and trusted community partner, providing essential electric, water, and wastewater services. Utility revenue is invested back into the utility systems, which benefits the community. New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn help
s to pay for services such as fire, police, and parks. Additionally, in 2016, NBU repurposed its former16-acre warehouse site to become the Headwaters at the Comal, to serve as its conservation legacy, which will strengthen the relationship between the community and nature by showcasing the significance of the Comal Springs. Follow NBU on Facebook at, on Twitter at @nbutexas, and learn more, visit