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Superior Water Quality Rating

Contact: Pamela Quidley
Manager, Communications and External Affairs
830.312.7940 |

(New Braunfels, TX – June 9, 2022) The annual New Braunfels Utilities (NBU) Consumer Confidence Report, referred to as the Water Quality Report, is now available to review online at

Knowing that your water is safe to drink and what is in the water is important to everyone. New Braunfels Utilities prepares this report annually for its customers as mandated by Texas Commission on Environmental Quality. The report summarizes the results of NBU’s water monitoring program as required by the Environmental Protection Agency (EPA) from January 1 through December 31, yearly. New Braunfels Utilities’ Water Quality Report provides its customers with this vital information. Still, more importantly, it assures that the water NBU supplies is regulated and continues to meet or exceed all federal and state drinking water requirements.

New Braunfels Utilities has met and surpassed all state and federal drinking water standards, earning the Superior water rating by the Texas Commission on Environmental Quality. Unless otherwise indicated, the information in the report is based on tests conducted in 2021.

Customers with questions regarding the report or who would like to request a paper report may call 830.629.8400.


About New Braunfels Utilities:
Dedicated to excellence in service, New Braunfels Utilities (NBU) was established in 1942 and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation. The mission of NBU is to enhance the quality of our community by providing innovative, essential services. Governed by a Board of Trustees comprised of local residents appointed by the New Braunfels City Council, NBU is committed to being a recognized and trusted community partner, providing essential electric, water, and wastewater services. Utility revenue is invested back into the utility systems, which benefits the community. New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks. Additionally, in 2016, NBU repurposed its former16-acre warehouse site to become the Headwaters at the Comal, to serve as its conservation legacy, which will strengthen the relationship between the community and nature by showcasing the significance of the Comal Springs. Follow NBU on Facebook at, on Twitter at @nbutexas, and learn more, visit