Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Effective Sunday, February 5, 2023 from 3:00 a.m. through 11:00 a.m., NBU’s payment portal and phone payment systems will be offline to conduct necessary maintenance. During this time, customers will be unable to make online and over-the-phone NBU bill payments. Payments can be placed in the night-drop at our downtown office located at 263 Main Plaza. For outage or service issues, please call 830.629.4628.