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When you sign up to receive outage notifications from NBU, you will be able to quickly and easily report outages and receive outage status updates using your mobile phone or device. New Braunfels Utilities will provide you with the latest information available to keep you up-to-date on any outage situations.

Text NBU (628) to 85700 to sign up for outage notifications. To receive alerts, the phone number selected must be associated with your NBU account.